62 research outputs found

    Internationalization of professional service firms

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    This chapter examines the internationalization of Professional Service Firms (PSFs), outlining its drivers, varying forms, and organizational implications. It argues that conventional internationalization theory does not apply straightforwardly to PSFs. The authors identify three key sources of PSF distinctiveness—governance, clients, and knowledge—and show how these generate not only differences between PSFs and other types of organizations but also heterogeneity amongst PSFs themselves. Based on this, four different forms of PSF internationalization are identified—network, project, federal, and transnational—and the authors note that scholarly interest has mostly focused on the last two of these. The chapter highlights change towards the transnational model as an underlying theme in PSF research. It finds little convincing evidence that this model has been successfully implemented and it is argued that, in general, PSFs are better understood as federal structures controlled by a few powerful offices than as transnational enterprises

    Offshore call centre work is breeding a new colonialism

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    Brexit’s ‘Global Britain’: UK needs a clear economic strategy for its trading future, not a dead colonial fantasy

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    Brexit’s ‘Global Britain’: UK needs a clear economic strategy for its trading future, not a dead colonial fantasy

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    Offshore call centre work is breeding a new colonialism

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    In the shadow of empire: Global Britain and the UK business school

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    In this essay, I scrutinize the ‘Global Britain’ project championed by the UK government since the Brexit vote and reflect on the role played by business schools in it. My argument is twofold. First, I contend the project is bound up with British imperialism, being at once the expression of a melancholic attachment to the colonial Empire of yesteryear and part of a long-standing effort to renew Britain’s imperial greatness in the so-called ‘postcolonial’ era. Second, I maintain that business schools, while notionally anti-Brexit, are complicit in the Global Britain project by virtue of propagating elements of its imperialist discourse. I conclude with some reflections on our role as scholars and educators in fostering debate on this project and challenging its imperialist underbelly

    Management Research: European Perspectives, Sabina Siebert (Ed.)

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    Power, conflict and control in global professional service firms. Novak Druce Centre Insights, No. 10.

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    Englishization and the politics of knowledge production in management studies

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    Concerns have been voiced in recent years about the widespread use of U.S.-dominated journal rankings in business schools. Such practice is seen to have the effect of spreading globally a U.S.-style scholarly monoculture and reconstituting other forms of scholarship as marginal and inferior. In this essay, we explore the ways in which the English language is implicated in these processes. Drawing on language-sensitive studies of academic work and our own experiences as nonnative speakers of English, we argue that the use of U.S.-dominated rankings is not just hierarchizing and homogenizing the global field of management but also contributing to its Englishization. This, we contend, furthers the homogenization of the field while also producing significant language-based inequalities and inducing demanding quasi-colonial forms of identity work by those being Englishized

    The work of global professional service firms

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    In this chapter, we consider their work, both in terms of their activities and internal organization as ‘global’ firms and in terms of their impacts on economies and ultimately societies worldwide. In doing this, we follow on from those who have highlighted the work GPSFs do for capitalism and elites (Morgan, 2006) and for the institutions of the economy (Muzio et al., 2013; Boussebaa, 2015b forthcoming; Muzio et al., 2013), by drawing attention to the intimate connections between the firms’ mode of organizing, their activities in markets throughout the world, and the structures of the global economy. In particular, we highlight five research agendas which, we believe, relate to a pressing series of questions about the powe
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